A. Liability insurance / beneficiary Products / party or representative.
Where a claim for damages and / or loss of property, guarantee / receipt of goods or agent or representative of the party to do the following:
1. Failure to sign the "receipt of goods Letter / Letter of delivery by road /", but a note of the damage or loss of property.
2. Goods in the container:
- Carefully check the condition and contains a number, if there is damage, ponds, etc.
- Carefully check the condition and the seal number for any damage, loss, and if the number of stamps in accordance with the consignment.
- Write a note on "the receipt of goods Letter / Letter from the episode Road /" in case of damage or loss of property.
3. Immediately contact the charging cradle to carry out research.
4. Immediately contact the insurance company to carry out joint research.
5. Report immediately to the police in case of accidents, thefts, squirrels jumping and other crimes.
6. Take the container, including the number of container frames, attached, wall, floor or ceiling where the damage and the condition of the goods for documentation.
7. To immediately filed a claim with the shipper and the carrier.
B. inspection and claims
Report marine cargo claims must be submitted to the examination of the insurance company or agent as soon as possible to the insurance company or agent can be an immediate investigation inquiry into the cause of the damage, the report states adopt known until 7 days after emergence of damage or loss of property.
The insured is obliged to the possibility of loss or insurance company expert appointment to inspect the damage, damage to the ship and the captain to give / or interviews with crew members or other interested parties.
C. Claim Documents
1. Completed application form along with details of losses.
2. Policy / Certificate original
3. Bill of Lading or the original invoice from the Cargo
4. Bill
5. Packing List
6. Letter Rd / NE
7. Report on the receipt of goods Survey Report /
8. The letter asks the sender, carrier and back.
9. Offers repair costs.
10. Letter delivery of containers (SP2)
11. Vessel Accident Report and the integrity of the letters of the ship.
12. Police report (for the theft and traffic accidents).
13. Photos
D. Recovery
1. Insured / receipt of the goods / consignment agent stores the goods are damaged and can not be discarded or sold without prior written consent of the insurer.
2. INSURANCE COMPANY ocean freight on behalf of the insured is entitled to proceed to the tender or auction store, inviting some guests to participate in rehabilitation.
3. Insured / Beneficiary goods can enter the contest / auction store.
4. Rules of the tender or auction and determine the winner determined by the insurance company.
5. surrender value of sales is paid to policyholders and subtracted from the value of claims approved.
E. The overall average
Request of the General Assembly insured / recipient of the goods or agent or representative of the parties are prohibited from signing the average compensation guarantee or warranty without the prior written consent of the insurer.